Help guide

Customizing AI interviews

Tune stage purpose, interview criteria, topics, and escalation thresholds around each role.

What to customize

Klevian interview quality comes from role-specific configuration. Start with stage purpose, then align criteria, topics, and candidate instructions so the workflow reflects what the hiring team actually needs to learn.

  • Use Initial Screening Interview for baseline fit and Comprehensive Interview for deeper role-specific evidence.
  • Customize criteria and topics around the role rather than relying on generic prompts.
  • Keep candidate instructions concise, stage-specific, and aligned with realistic review timelines.
  • Escalate to a Live Interview only when unresolved questions genuinely require real-time discussion.

Where customization lives

Most customization happens in role setup and stage configuration. Docs should be your canonical source for workflow standards while Jobs is the actual in-app surface for recruiter changes.

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